Terms and Conditions

General terms for website use, account security, orders, content, and responsibilities.

1. Acceptance

Users who visit ailcommerce, create an account, or place an order are deemed to have accepted these Terms and Conditions. If you do not agree, you may stop using the website.

2. Account and security

The user is responsible for the accuracy and security of account information. Passwords and session details must not be shared with third parties. If unauthorized use is suspected, the support team should be contacted.

3. Product information and prices

Product descriptions, prices, stock information, and campaigns are kept as up to date as reasonably possible. The right to correct information that appears incorrectly due to technical, typographical, or system errors is reserved. Order confirmation is subject to stock and payment verification.

4. Orders and payment

The user confirms that the information provided when placing an order is accurate. Payments are processed through enabled payment providers. Additional verification may be requested or a transaction may be rejected due to security, fraud checks, or payment provider policies.

5. Prohibited use

The website may not be used to conduct unlawful activities, bypass security measures, scrape data, access other accounts, provide misleading information, disrupt the service, or infringe intellectual property rights.

6. Intellectual property

Brands, designs, software, text, images, and other content on the website belong to their respective rights holders. They may not be copied, reproduced, distributed, or used commercially without written permission.

7. Service changes

Website features, products, campaigns, payment, and delivery options may be changed according to operational requirements. When these Terms are updated, the new version is published on this page.

8. Limitation of responsibility

The website is operated with reasonable security and availability measures. However, interruptions may occur due to maintenance, technical failures, third-party service outages, network issues, or force majeure events.

9. Governing law

For customers in Türkiye, consumer legislation and applicable Turkish law apply. Mandatory local consumer rights for global customers remain reserved.